Policies
Privacy policy
What we collect
Your name, email address and mobile number, delivery addresses, body measurements, orders, and what you browse and save, signed in or not.
Your measurements
Why we keep them, how they are protected, and who at Chelooms can see them.
How we use it
Making and delivering your order, recommending designs, and telling you about activity on your account, such as a new sign-in. The emails about a sign-in, a password change or wrong passwords name the city the request came from, roughly, worked out on our own server from its network address, with a map of that city.
Who we share it with
Couriers, payment providers, the services that send our emails and WhatsApp messages, and the map service that draws the map in those emails, which learns the city when the email is opened, and what each of them receives.
This product includes GeoLite2 data created by MaxMind, available from https://www.maxmind.com.
How long we keep it
How long each kind of data is kept, and what happens to it when you close your account.
Your choices
Asking for a copy of your data, correcting it, choosing what we send you, and deleting your account.
What the site stores in your browser
What the site keeps in your browser and why: your bag, your sign-in and your light or dark setting, all in local storage rather than cookies, and anything a service in front of the site sets.
Changes and contact
How we tell you when this policy changes, and who to contact about your data.